These terms will apply when you buy any items from this site, kosmetikos ( ).
Please read them carefully and make sure you understand them before ordering from this site.

Personal identification information
This site may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, place an order, respond to a survey, email  us, and in connection with other activities, services, features or resources we make available on this Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities. We only ask for personal information that is relevant to the objective as agreed in the terms of service contract.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. We use this information to monitor and improve our websites. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system, browser type and the Internet service providers utilized, information about your visits to and your activity on our Site including content you view and interact with, the address of the website you arrived from and other clickstream behavior (including pages you view, links you click, products you add to your cart, the length of your browsing session, your IP (Internet Protocol) address and your device’s approximate location at the time of browsing). IP addresses are not linked to personally identifiable information.

Web browser cookies
This site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For more information, refer to the ICO website

Google Analytics
Google operates the Google Display Network: a collection of millions of websites and mobile applications that are powered by display advertising, including many Google services like YouTube. To learn more about how Google collect and use information for online advertising, please visit

View, edit or delete your personal information
You have the right to view, edit or delete the personal data we have collected about you. Furthermore, you have the right to withdraw consent or to object to the processing of your personal data. And you have the right to data portability: this means that you can request that we send you, or another organization named by you, the personal data that we have about you in a computer file. Requests to view, edit, delete or port your personal data, and withdrawals of consent can be sent to .

Product Prices
The prices displayed on this international site are quoted in US Dollars and JPY yen. Prices for the products may change from time to time, but changes will not affect any order you have already placed.

How to Pay
You can only pay for products using a debit card, credit card, PayPal.  Payment for the products charges will be taken at the time of ordering.

Shipping & Delivery
The products on this shop are made to order. The designer creates one by one with love after your order was received and dispatch expected within 10 days. Your special one(s) will be shipped from Japan via Registered AIR small packet (Approx. 6-10 business Day) or EMS (Approx.3-7 business Day)   with insurance and a tracking number. Please choose the shipping method from each of them when you order.

Registered AIR small packet: 630JPY
EMS: 1400JPY
Bangladesh, Bhutan, Cambodia, China, Guam, Hong Kong, India, Indonesia, South Korea, Macau, Malaysia, Maldives, Nepal, Pakistan, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam

North&Central America
Registered AIR small packet: 710JPY
EMS: 2000JPY
Costa Rica, U.S.A.

South America
Registered AIR small packet: 790JPY
EMS: 2400JPY
Argentina, Brazil, Chile, Colombia, Ecuador, Peru

Registered AIR small packet: 710JPY
EMS: 2200JPY
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Macedonia, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom

Registered AIR small packet: 710JPY
EMS: 2000JPY
Australia, Fiji, New Caledonia, New Zealand, Papua New Guinea, Solomon Islands

Middle East
Registered AIR small packet: 710JPY
EMS: 2000JPY
Cyprus, Israel, Turkey, United Arab Emirates

Registered AIR small packet: 790JPY
EMS: 2400JPY
Egypt, Ethiopia, Ghana, Ivory Coast, Kenya, Morocco, South Africa, Tunisia

Other countries
EMS: 2400JPY

Returns and Exchanges
Please understand that we do not accept any returns or exchanges unless the item you purchased is defective. We cannot accept returns or exchanges based on your personal preferences. If the item is damaged or stained due to your error, we cannot approve returns. If you have received a defective item or damaged item, please contact us within 3days of receiving at including the details and picture to proof the defective item.  If the return is accepted, we will send the address to send back via email.

All content appearing in this site is the exclusive property of kosmetikos‘s designer Tomoko Takayama, and is protected under international copyright laws. Content is not to be downloaded, reproduced, copied, stored, manipulated, projected, used or altered in any way, alone or with any other material, or by use of computer or other electronic means without the express written permission of kosmetikos. The use of any material as the basis for another creative concept is a violation of copyright.

Contact information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact  at:

Changes to this privacy policy
kosmetikos has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page.

This document was last updated on March 27, 2019.